Questionnaires make you: (a) annoyed, (b) angry or (c) tearful.

The Information Commissioner’s office has released new guidance on how public bodies should deal with round-robin requests and questionnaires.

The guidance reminds authorities that such requests are legal under the Act and should be treated no differently from any other request.

It states that following the receipt of a questionnaire the person dealing with the request has a duty to identify which questions amounts to requests on information you hold and be prepared to offer advice and assistance.

However, the guidance does say that such a request can still be refused if it is deemed to breach the cost limits of seen to be “manifestly unreasonable”.