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  • Culture of secrecy is weakening

    Posted on June 17th, 2009 admin No comments

    The following article by outgoing Information Commissioner Richard Thomas was published in the Mail on Sunday - it is an interesting summary of how far Freedom of Information has travelled in the last four and a half years, and some of the dangers on the horizon.


    A scene from the film adaptation of George Orwell's '1984'

    A scene from the film adaptation of George Orwell's '1984'

    Biometric identity cards. The Attorney General’s legal advice on the Iraq invasion. MMR vaccine. A database of every child in the country. Street View and Facebook. Nuclear plant safety. Questions about whether we are sleepwalking into a surveillance society. Oh - and MPs’ expenses.

    There’s nothing dull about data protection and freedom of information. Protecting personal information and upholding the citizen’s right to know about the activities of a vast public sector cut across virtually every aspect of life.

    When I started as the independent Information Commissioner at the end of 2002, I predicted that the role would involve promoting novel and controversial laws that would often be seen as threatening to powerful forces.

    I probably underestimated the scale of the challenge. I have certainly had to ruffle a few feathers. But as I stand down after nearly seven years I hope that the Information Commissioner’s Office (ICO), which I have been privileged to lead, has made a real difference.

    Our dual role is to bring home the importance of safeguarding personal privacy, while pushing government and the rest of the public sector towards genuine open government.

    The aim is to minimise what others know about our private lives and maximise what we know about the activities of government.

    When I started, data protection was marginalised and frankly seen as somewhat nerdy. Freedom of information was a subject of interest to the chattering classes and - after years of debate - had not even been implemented.

    Both now influence, and sometimes set, news and political agendas on a daily basis. Both have come of age and moved centre-stage.

    Data breaches - including the loss of 25million child benefit records in 2007 and 14 NHS data security breaches in the past year - have shown beyond doubt that people really care about how their information is handled.

    Money is at stake when bank account details fall into the wrong hands but health records involve particularly sensitive data. My office has had to take action against a number of hospitals and other NHS organisations.

    Inquiries and investigations have demonstrated that high-level accountability is key to handling personal information well. It is too important to be left just to compliance officers, lawyers, IT departments and other experts.

    Someone at the top has to make sure that all the risks have been addressed. High-level management is needed to make sure that staff are aware that customers, taxpayers, employees, pensioners and service personnel expect their personal information to be properly collected, stored and used. Data lapses risk reputations and bottom lines.

    Chief executives are now getting the message and starting to take data protection much more seriously. The threat of a substantial fine by the ICO will also focus minds when this power is finally made available later this year.

    I suspect the debate will shift increasingly from security to questions about the accuracy and relevance of the data. What company wants inaccurate records on its customers? What public body can afford to mix up two identities? Will the Court of Appeal agree with me that the police do not need to keep for decades records of isolated and very minor offences committed by upright citizens when in their teens?

    As well as accuracy, data minimisation needs to be the watch-phrase - not collecting more than is needed, nor keeping it longer than necessary. Data protection does not stop sensible things being done but it does make organisations think about, and justify, what they are doing.

    The Government has been an advocate of creating huge collections of data, often with very good intentions, and of course information can be a valuable asset for law enforcement, public protection and service delivery.

    However, it can also quickly turn into a toxic liability if the risks materialise. If things go wrong, real damage can be inflicted on people’s careers, their reputations, their personal relationships, their private lives and their bank balances.

    And you do not need to believe in George Orwell’s Big Brother to see that real damage can be inflicted on society at large if government collects too much information about us. This is central to the relationship between State and citizen.

    We often have little choice about entrusting the State with our personal records on tax, police, health, education, driving and so on. We need to have trust and confidence that each database is being used for the right purpose. We do not need or want to get paranoid about who knows what about us or otherwise have our freedoms and liberties jeopardised.

    I welcome the increased awareness of the dangers that excessive, unrestrained or unscrutinised collection and use of personal information can bring. Benign motives do not eliminate the risks. I said last year that setting up a government database to keep a record of all our emails, phone calls, text messages, web searches and online shopping would have been a step too far for the British way of life.

    I welcome the Home Office’s decision to rule out the idea of a single government-run store of communications traffic data. The tensions between security and liberty are undoubtedly delicate but they are healthy and it is essential to secure a balance, with clear boundary lines, informed by full debate.

    Openness is, of course, key to public confidence and the Freedom of Information Act introduced the legal right to know. There has been a strong appetite for it - we estimate that nearly half a million requests have been made so far. I am proud that we have nurtured the law to become a permanent fixture and a core part of the fabric of public life.

    The recent uproar over MPs’ expenses has cemented the Act’s reputation as a success story.

    The surprise is no longer the nature and extent of disclosure of information. What is astonishing is how much was previously kept secret.

    Transparency and openness have now become part of the standard political vocabulary. Politicians and commentators compete to hail the benefits of the public’s right to know. It is a defining feature of a modern democracy and a stark reminder that politicians and their officials serve the people, not the other way round. Citizens are entitled to know what is done in their name, with their money.

    As well as promoting accountability and public engagement, freedom of information deters corruption and impropriety. It’s no wonder that, many years ago, a famous US judge described openness as the best disinfectant.

    The culture of instinctive official secrecy in the UK is weakening but there is still further to go. Everyone in public life can learn from the MPs’ expenses saga. That is why I called last week for more routine disclosure, making information available without waiting to be asked.

    Departments need to identify their Crown Jewels, which really must be kept confidential, and publish other material as a matter of course.

    Access to information is part of a much wider agenda of social change. Modern communications mean it is easy to discover the facts. Open government is good government and I welcome indications from the Prime Minister that the Freedom of Information law will be extended and the 30-year rule reduced. The proposal to exclude Cabinet papers, not just Cabinet minutes, from disclosure is bound to be more controversial.

    On Thursday, the Commons authorities are expected to finally publish wholesale details of MPs’ expenses. This follows my initial ruling ordering disclosure.  

    Of course, the media beat the Commons to publication of some of the material, but none of this would be known were it not for the Freedom of Information Act.

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